TRANSPARENCY.
We want you to know what we're doing. If you call us at any time, we'll have information about your order ready for you. If we spot a misaligned letter or other potential printing errors that require adjustments to your design, we'll send you a design proof before printing. And if you have a question about how your design will look when printed, we'll give you honest, constructive feedback.
COMMUNICATION AT EVERY STEP OF THE WAY.
Even though the printing process is complex, we want to keep you informed every step of the way. For each order, you'll receive notifications for: confirmation of the order, order approval, potential order concerns (if any), artwork proof and verification, and delivery confirmation. You will also be able to login to your account to see exactly where we are in the process.